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Retail Essentials >> Featured White Papers

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Volumatic Features CounterCache™ Intelligent at 2010 NFSSC Expo

Author : Volumatic

Volumatic’s CCi processes cash right at the register. Immediately after a cash transaction, bills are fed into the CCi where they are validated and counted. The bills are then stored in a recyclable and tamper-evident pouch called TruPouch™. The TruPouch allows secure transportation of cash off-site, dramatically reducing the possibility of theft and the cost of handling

0 Review

Volumatic: Forgeries on the increase

Author : Volumatic

In a tougher economic climate the increase in forged bank notes is posing a greater threat to retailers. In 2008 the total value of forged notes seized in the UK was almost £14 million up from £5.8 million in 2007 – a massive increase of £8.2 million (141%). Relying on staff to detect a forged note at POS not only puts your sales turnover at risk, but also puts them in a position of possible confrontation. There are a range of cash handling solutions available to reduce both of these risks and ensure effi cient, safe cash handling.

0 Review

VOLUMATIC: THE INTELLIGENT CASH HANDLING EXPERTS

Author : Volumatic

Volumatic is the UK's leading manufacturer of intelligent cash handling equipment, supplying a range of cash handling solutions that are more relevant than ever to retail, banking and leisure industries. Volumatic’s products count and protect over $1bn of cash every day, worldwide. In the UK, economic uncertainty has created tough conditions on the high street, pressing retailers to balance tight budgetary constraints with the need to find increasingly innovative ways of protecting and generating profits. Not only that, but forgery is a growing problem that Volumatic can also help retailers handle. Volumatic’s range of cash counters, sorters and transport and storage products are simple and quick to use, improving efficiency and security of cash handling. Volumatic’s Commercial Director, James Harris spoke to The Grocery Trader.

0 Review

Agility: Case Study Retail-Toys “R” Us

Author : Agility

Toys “R” Us, Inc. is the world’s leading dedicated toy and baby products retailer with more than 1,500 freestanding destination toy and baby specialty stores worldwide. Toys “R” Us offers an unparalleled selection of new toys, old favorites, Toys “R” Us exclusives and many other great values under one roof. Toys “R” Us positions itself as THE authority when it comes to finding the perfect toy.

0 Review

Retail Assist: Paperchase-Merret

Author : Retail Assist

Paperchase is the UK’s undisputed retail brand leader in design-led and innovative stationery. Established for over 30 years and now with 130 outlets, it trades nationwide from its own stores and also through concessions in Borders Books and Music, and selected House of Fraser, Debenhams and Selfridges stores. Its two flagship stores (Tottenham Court Road, London and St. Mary’s Gate, Manchester) carry a range of unusual papers and art materials as well as the stationery, greeting cards, gifts and gift packaging that are generally available.

0 Review

Retail Assist: Time for change because retail is changing

Author : Retail Assist

As retail is changing, more now than ever before, Alan Morris advocates a new way for retailers to review how they plan their technology, to reflect and remain on the upside of market change. As an industry, we are driven more by change than by any other factor. Retailers no longer introduce new lines solely to reflect the four main seasons. Merchandising now takes place on a continuous basis, to keep the offer fresh, relevant and customer-centric. So how should a retailer’s IT strategy accommodate and serve that constantly evolving market?

0 Review

Retail Assist: Vue Entertainment outsources IT Support & Service Management

Author : Retail Assist

Vue Entertainment, one of the UK’s premier cinema chains, has outsourced the management of user support and technical service management in its head offi ce and across its 69-strong cinema estate to Retail Assist. It is a milestone for Retail Assist, marking the company’s entry into the leisure sector.

0 Review

Agility: Case Study Supply Chain Solutions - Grupo Modelo Europa

Author : Agility

Grupo Modelo is the leading brewery in Mexico in terms of beer production,distribution and marketing. Currently it brews and distributes 12 brands, including Corona Extra, the best selling Mexican beer in the world, Modelo Especial, Victoria, Pacífico and Negra Modelo. It also exports 5 brands and it is present in more than 159 countries.

0 Review

Agility: USA Direct to Store Distribution and Freight Management

Author : Agility

The problem for retailers and manufacturers is to balance demand with the cost and challenges of supply. Low cost, fast, and efficient logistics services can challenge the largest of companies as they first source their product and then transport it to market. Also, the demands coordinating time-sensitive fixtures for resets, remodels, visual merchandise, and POP materials into retail locations prior to product launches can try the patience of any retail distribution manager.

0 Review

Kiosk Terminals: Case Study-Government

Author : Kiosk Terminals

Location: Morocco

Model: Spirit

Project Features:
- Fresh kiosk design
- 17” TFT Daylight Readable
- Bar Code Scanner
- A4 Laser Printer
- Metal Keyboard & Trackball with Dual language layout
- Metal and Clear Perspex.

Synopsis
KT partner based in the Kingdom of Morocco was successful in winter 2009 in being awarded key supplier of kiosk hardware to supply specialized Ministry of Justice in Morocco with specialized terminals for use as sit down kiosks. The key important factors was ergonomically designed for sit down use, ability to scan by bar code legal documents for registration as well as printing by a A4 laser printer on demand.

0 Review

Kiosk Terminals: Case Study-Ticketing

Author : Kiosk Terminals

Location: Denmark

Model: Simplicity (Payment ticketing option)

Project Features:
- Fresh kiosk design with robust architecture
- 19” TFT Monitor with 6mm Tempered SAW Touch
- Ticket Printer
- Chip & Pin Payment
- Magnetic Stripe Loyalty
- 2D Bar Code Reading
- Specialized Graphic Logo Branding.

Synopsis
KT partner based in Copenhagen, Denmark, was successful in January 2010 in being awarded key supplier of kiosk hardware to supply Nordisk Film with its requirement of interactive cinema ticketing kiosks; the contract fulfillment was based on several features of which KT model “simplicity” design fulfilled.

0 Review

Kiosk Terminals: Case Study-Internet Kiosks

Author : Kiosk Terminals

Location: Normandy, France

Model: X5 (Keyboard option)

Project Features:
- Simple kiosk design with robust architecture
- 19? TFT Monitor with 6mm Tempered SAW Touch
- Optional KT KTX Keyboard with Stainless Steel Top Plate
- Specialized Graphic Front Branding

Synopsis
KT partner based in Paris, France was successful in January 2009 in its official public tender for the local regional Normandy Fire Brigade who was interested in deploying in all of its local fire stations Internet ready kiosk terminals for the purpose of internet surfing which the firemen who were on call could use on shift as well as for the purpose of being able to showcase the fire brigades website for local visitors to the station.

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Puridiom: New Catalog Management Technology

Author : Puridiom

It is well known that an electronic connection to suppliers is critical to achieving cost-effectiveness and efficiency. Communicating via computer or wireless device is faster, easier, and “greener,” a win-win all the way around. However, the question still remains; how to easily connect to supplier catalogs with different data formats or no catalogs at all? Once that connection is made, how do you ensure the data is “clean” and up-todate? If you struggle to manage supplier catalogs because of multiple data formats, languages, or currencies, a new class of technology may be the solution you are looking for.

0 Review

Puridiom: For Boart Longyear, It’s All about Visibility

Author : Puridiom

For Boart Longyear, it’s All About Visibility Client Profile: Boart Longyear; Largest provider of drilling services and drilling products for the global mining industry, with a substantial presence in drilling for other purposes, including water exploration, environmental and oil sands exploration. Business Challenge: To find and choose an e-procurement solution that would provide spend visibility, control, and the ability to enforce compliance. The Solution: • Puridiom 3.1 On-Demand Solution • Language compatibility in English, Spanish, Chinese, Russian, Polish, German and French.

0 Review

Puridiom: E-Procurement Coverage for Leading Health Insurance Provider

Author : Puridiom

Client Profile: One of the nation’s Top Managed Care providers, with over 3,000,000 members and 20 offices statewide.

Business Challenge: To find and choose an e-procurement application that would provide the most cost-savings for the organization, and provide the flexibility needed to work within the business culture and methodologies of the company.

The Solution: Puridiom 3.0 ASP Hosted Solution

Results: Successfully streamlined all purchasing activities and procedures resulting in significant cost savings annually.

0 Review

Volumatic: Attending RILA and NRF

Author : Volumatic

Cash validation and counting device eliminates counterfeit bills and staff theft.

With the successful launch of Volumatic’s CCi (Counter Cache Intelligent) into one of the UK’s premier convenience chains Wilkinson’s and an enterprise rollout planned in 2010, Volumatic now aims to turn its focus on launching CCi into the U.S. Retail Market.

0 Review

Volumatic: The ultimate solution for secure cash processing

Author : Volumatic

Graham Jackson, Volumatic’s European Sales Manager, discusses how the ‘CounterCache intelligent’ can help retailer’s process cash more efficiently. Crime is increasing and the need to protect cash is probably more important now than it ever was. With worries about the security of credit and debit cards, and consumers wanting to maintain tight control over their finances, even more people are turning to cash to purchase retail goods. Cash is now used for 60% of all transactions, up from 54% last year (source: British Retail Consortium 2008). In an ideal world, once cash has been handed over from the customer to the retailer, 100% of this money should find its way quickly and directly into the retailer’s bank account. Unfortunately, this is not always the case.

0 Review

Volumatic: CounterCache Intelligent Offers Secure Retail Cash Transactions

Author : Volumatic

Cash validation and counting device eliminates counterfeit bills and staff theft.

Volumatic’s CounterCache Intelligent® (CCi) cash storage and counting device eliminates point-of-sale losses and errors while reducing cash processing costs at retail outlets. The CCi mounts underneath the register for secure, out-of-sight operation. It validates and counts bills instantly, and then stores them securely in a specialized, recyclable bag with tamper evident interlocking design, called TruPouch™. One TruPouch holds up to 400 bills and allows secure transportation of cash with no further counting required. Cash can be transported to the bank for deposit or directly off site via armored car carrier, eliminating staff theft and reducing cash handling costs.

0 Review

IBM: Social Commerce Defined

Author : IBM

Social Commerce is a new phenomenon that has taken the e-commerce world by storm. Unlike many technologies to emerge over the years, social commerce has had a rapid adoption. A few years ago, Facebook, Twitter, YouTube and LinkedIn were not common terms in our vocabulary. Few could have predicted how pervasive the social technologies have become not only online, but also in our daily lives.

Put simply, social commerce is the concept of word-of-mouth, applied to e-commerce.

This whitepaper will focus on the definition of Social Commerce, the benefits of social commerce to retailers, the different components and how IBM has enabled Social Commerce in WebSphere® Commerce Version 7.0.

0 Review

iCIMS: Understanding International Privacy Rules

Author : iCIMS

International privacy rules can be confusing and difficult to decipher. With common misconceptions and a lack of knowledge flooding business minds across the nation, this paper aims to provide a clear understanding of what the laws entail, who they apply to and how to remain compliant.

0 Review

iCIMS: Form I-9 - Best Practices for Employment and Immigration Compliance

Author : iCIMS

Recently the US Immigration and Customs (ICE) issued 652 audits to businesses nationwide as an initiative to enforce employment and immigration compliance. With the recent influx of Notices of Inspections (NOIs), companies across the nation may be left wondering... "Who's Next?" From I-9 basic requirements to storage and NOIs, this paper will offer best practices to prevent Form I-9 violations as well as tips on compliance.

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iCIMS: Onboarding - Best Practices to Combat an Increasingly Expensive Turnover Rate

Author : iCIMS

A well-managed Onboarding Program begins the moment an offer is extended and ends when the new-hire is classified as a fully functioning employee. Employee retention and satisfaction are influenced before a new-hire even walks into your building. Studies have shown that organizations that provide new-hires with easy access to forms and employment information prior to the first day of work benefit from enhanced employee retention, productivity, and overall satisfaction.

0 Review

1010data: Dollar General Outsources Their Data Warehouse to 1010data

Author : 1010data

Dollar General Corporation becomes first leading retailer to outsource their enterprise data warehouse to the 1010data Cloud.

0 Review

1010data: Harvesting the Market Basket

Author : 1010data

Traditional approaches to data warehousing and business intelligence have generally been adequately successful in meeting the needs of SKU-by-store level analysis for most retailers. Data collected from POS systems today is usually summarized and then loaded into a data warehouse. Most of us are familiar with the software and hardware technologies that have been used over the years to produce dashboards and reports to facilitate decision-making using this level of data. It has been a relatively good thing, although expensive and cumbersome for most retailers. The challenge now is that the solution has not gone far enough nor fast enough for the ever data-hungry user.

0 Review

Don’t Let Wireless Detour Your PCI Compliance

Author : AirTight Networks

The Payment Card Industry Security Standards Council (PCI SSC) has published a PCI DSS Wireless Guideline which acknowledges that wireless is a clear and present danger to network security and those who collect, store or transmit card holder data must take steps to assure that it is secure, whether or not wireless is deployed in the cardholder data environment. Though the PCI DSS already included wireless security requirements, this is the first time that the requirements for wireless security have been described unambiguously for all cardholder data environments (CDE). Organizations which handle payment card data must take steps to secure the CDE against wireless threats including unmanaged and unknown wireless devices in the environment and must scan all locations. This white paper helps those organizations understand how the PCI DSS 1.2 wireless requirements apply to them, how to meet those requirements in a cost effective way, and how to secure your network and cardholder data

0 Review

Walk Around Wireless Security Audits – The End Is Near

Author : AirTight Networks

Without a viable alternative, wireless security auditors had to conduct audits by traipsing around a facility with a handheld scanning device — a time consuming and labor intensive activity. That practice is plagued by many drawbacks that greatly limit the effectiveness and efficiency of wireless security audits. Even with expensive commercial products, handheld wireless audits are cumbersome and error-prone. The use of free scanning tools only exacerbates the problem. And the man-hours and travel expenses incurred per audit negatively impact productivity.

0 Review

AirTight and Cisco WLAN Controller Integration Technical Brief

Author : AirTight Networks

To enable organizations to leverage their investment in Cisco Wireless LAN infrastructure, AirTight Networks delivers powerful integration capabilities with its flagship product, SpectraGuard® Enterprise. This technical brief provides an overview of the integration between AirTight’s SpectraGuard Enterprise and Cisco Wireless LAN Controller (WLC) that operate with Lightweight Access Points.

SpectraGuard Enterprise’s industry leading wireless intrusion prevention (WIPS) protects the networks of global enterprises against all wireless threats, delivers policy compliance auditing and reporting and 24/7 performance monitoring and troubleshooting.

Cisco Wireless LAN Controllers are standalone, integrated or modular devices that simplify the deployment and operation of wireless networks, helping to ensure smooth performance, enhanced security, and maximum network availability.

0 Review

Intelligent Selling Just Got Smarter

Author : MarketLive

You want to be able to give your customers the best shopping experience every time they visit your site – so that they buy more and come back more often. Wouldn’t you like to be able to remodel your store to suit every shopper who enters it? Feature the most attractive merchandise as they browse? Show exactly what they want when they tell you what they’re looking for? Let them know when they should come back because you have new products that will interest them?

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Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages

Author : Sally Lowery Online Marketing Manager Bronto Software

As web analytics gains momentum, the question remains, “How do we make it actionable?” An ongoing challenge of the email marketer is translating valuable web data to create more relevant campaigns. Having the ability to take your email marketing/web analytics integration beyond traffic analysis, to gather specific data in real-time on your prospects and customers builds true relationship email marketing.

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Search Engine Marketing Striking the Right Balance

Author : MarketLive

Search is a dominant driver of eCommerce business. Fully 32% of online purchases start at a search engine; of those purchases, many are from new customers, with 53% of first-time buyers initiating their new relationships with merchants via search. But which search engine is right for your business – and what’s the right mix of paid and natural search investment?

0 Review

The customer is king – even in an online shop

Author : Avail

Every month neckermann.de has 132 million online visitors. Despite this large number, every individual visitor receives a tailored shopping experience. To ensure this kind of quality service and personalized shopping – ranging from baby buggies to digital cameras – neckermann.de has used the services of Avail Intelligence and implemented Avail's eMarketing Suite.

0 Review

Venda Wilkinson Plus

Author : Venda Ltd

After a rigorous selection process we selected Venda because we felt they provided the best solution to our needs. We signed the contract with Venda in January 2007. By working closely with the Venda team we were able to launch our new Website in July 2007 with over 8,000 Sku’s. During this short period we agreed, developed and built the functionality.

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Venda Republic Merchant Case Study

Author : Venda Ltd

We faced a number of significant challenges when launching our transactional website and the Venda platform has proved itself extremely flexible and capable in helping us meet these challenges. Its strong SEO features have enabled us to reach new customers at minimal cost. The ability to make significant changes to the presentation layer of the site has enabled us to effect such changes entirely in-house – such flexibility is a huge asset to a fast-moving business like Republic.

0 Review

Venda High and Mighty Case Study

Author : Venda

High and Mighty’s core objective was to expand the online operation following fantastic success recently. We have been very satisfied with the service and support given by Venda over the last 3 years, in which time our online store has become a significant part of our business.

0 Review

Venda De Beers Case study

Author : Venda

De Beers’ core objectives were to increase footfall in all stores and to open a multi-channel approach to selling our diamonds. We chose Venda to design, build, host and manage a sophisticated transactional website. Venda was not only able to meet our aggressive implementation date for all 3 sites, but also had the service and technology infrastructure behind its features and functionality to meet our needs.

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Engaging Your Subscribers Using Interactive Media in Email

Author : Sally Lowery Online Marketing Manager

When referring to email marketing, the terms “relevance” and “engagement” have been more than overused, but unfortunately, the message doesn’t seem to be hitting home to quite a few email marketers. In a web 2.0 savvy world, the need for email marketers to be smarter with their email marketing tactics becomes even more of a necessity.

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Email Basic But Effective

Author : MarketLive

These days, email is overshadowed by the bright hype of social computing. But despite the enticements of Facebook, YouTube and more than 100 million blogs, consumers still rely on email as by far their most frequent online activity. 91% of online consumers have used email, according to the Pew Internet Project, whereas social computing activities rate no higher than 36%.

0 Review

Barloworld Optimus Optimiza makes Kwik-Fits Supply Chain Fitter

Author : Barloworld Optimus

“We now have a resilient and industry-leading supply chain that enables us to continue growing in the UK and to manage our costs better in the future” says Chris Bosworth, Kwik-Fit’s Marketing and Business Development Director.

0 Review

Coremetrics Contextual Cross Selling

Author : Coremetrics

Increasing revenue and profitability through more relevant cross sell
The staggering number of options available to online consumers is empowering. It’s also overwhelming. Consumers are increasingly confused and uncertain about product choices.

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Coremetrics Winning in a Web 2.0 World Metrics-Driven Success

Author : Coremetrics

Web 2.0. You can’t turn around without hearing this buzzword. What is Web 2.0? And what does it mean to you?
The term “Web 2.0” encompasses multiple trends and many different technologies. For marketers, the underlying issue is that consumers are becoming more sophisticated, engaging in longer term relationships, and maintaining greater control over their online experiences.

0 Review

Coremetrics Increasing Email Relevance Five Best Practices that Drive ROI

Author : Coremetrics

Email is an important channel not only for driving brand awareness and site traffic but also for one-to-one communication that offers the potential to increase customer retention, loyalty, and lifetime value.

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Coremetrics The Essential Guide to Web Analytics Vendor Selection

Author : Coremetrics

A major advantage of online commerce, particularly over other channels, is the ability to track and synthesize far more information about your customers. You are able to follow their online behavior in detail, collecting and maintaining information in a database. However, simply gathering information is not enough, as the ability to collect, analyze, and take action on the data will ultimately determine your level of success.

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Coremetrics Optimizing Your Marketing Mix in a Down Economy

Author : Coremetrics

Marketers in online businesses are challenged to maximize the return on their budget in light of an increasing array of marketing opportunities and rising program costs. In addition, based on their marketing objectives, they need to suitably allocate their limited marketing dollars among programs that drive their acquisition, conversion, and retention goals.

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MarketLive Unveils Industry First Commerce-as-a-Service Offering, MarketLive Intelligent Commerce

Author : MarketLive

Dynamic Combination of MarketLive Intelligent Commerce Platform™, Intelligent Commerce Solutions™ and Intelligent Commerce Connections™ Empower Superior eCommerce Businesses

0 Review

MarketLive Customer Experience - The Key to Success in a Challenged Environment

Author : MarketLive

After a challenging holiday season, merchants now face seeminglyparadoxical imperatives in 2009: Continue eCommerce growth while holding the line on expenses. Now more than ever, merchants must invest wisely to stay competitive.

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MarketLive Performance Index - Marketing in a Down Economy Balancing Priorities for eCommerce Growth

Author : MarketLive

If chaos brings opportunity, then eCommerce merchants have brighter horizons than ever. With spending lagging due to the continuing economic crunch, now is the time for savvy merchants to align their marketing strategies to take advantage of the rebound when it comes.

0 Review

Bronto Re-mailing Targeting Those That Do not Open

Author : Michael Brooks and Sally Lowery Bronto Software

With the proliferation of SPAM and other unwanted email, getting your message to the inbox and opened has become a significant challenge. Once you’ve done all you can to craft a relevant, effective message and compelling subject line, the decision to open rests entirely on your recipient. Re-mailing is an effective and efficient tactic, giving your message a second chance at the elusive “open” without additional investment.

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Bronto Software Effectively Grow Your List Organically

Author : Sally Lowery Online Marketing Manager

You’ve crafted a highly dynamic, engaging email campaign…now what? Without a list to send it to, the email campaign is worthless. Acquiring addresses is as essential as creating a targeted message. So where do you start? First, it’s important to understand the CAN-SPAM requirements for commercial email as well as how the definition of SPAM has changed over time. According to CAN-SPAM regulations, you must receive permission from your email recipient in order to send commercial or bulk email.

0 Review

Bronto Software The Need For Ease

Author : Sally Lowery Online Marketing Manager

Even if you’re new to email marketing, it will come as no surprise that relevance and timeliness drive responses today, not the generic mass email blasts that once did. The reason? Your customer and prospects inboxes are full and in order for you to stand out, your messages have to relate to them instantly. An easy, and often overlooked way, of expanding a successful email marketing program, is to include transactional and trigger-based email campaigns. These types of campaigns are effective because they are based on your customer behavior or action taken versus a marketing push strategy that many companies use today.

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Avail Social Search Optimizer

Author : Avail

Social Search Optimizer™ is a module in the Avail eMarketing Suite™ from Avail Intelligence that utilizes the Collective Wisdom by recommending the search results that most probably appeal to the customer, based on a search word or phrase on the search page.

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Avail Customer Interaction Broker

Author : Avail

Customer Interaction Broker™ is a module in the Avail eMarketing Suite™ from Avail Intelligence that utilizes the Collective Wisdom to enable your customers to help each other discover, become acquainted with and use your products.

0 Review

Avail Selections reaps rewards of smart investment

Author : Avail

Online retail continues to steal a march on the high street, with year-on-year growth in online shopping in September reaching 14 per cent according to the IMRG Capgemini E-tail October Index. While online shopping will not replace other mediums completely, it is a channel that retailers large and small must explore, as it is redefining the market and changing the way products are bought and sold. Selections is one retailer that understands the importance of maximising sales opportunities with a minimal outlay of resources.

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Avail White Paper Behavioral Merchandising

Author : Avail

Behavioral Merchandising is the art of using customer behavior to place, promote and display products in order to maximize retail sales revenue. In an online retail context examples includes using data on where visitors come from, what they search for, what they click on and what they buy - to drive as relevant product promotions to each visitor at every point of interaction as possible.

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Intel Virtualization Technology and Intel Active Management Technology in Retail Infrastructure

Author : Intel

Enabling a Robust, Reliable and Manageable Retail Infrastructure Solutions at Low Total Cost of Ownership (TCO).

0 Review

IBM Blueprint For Supply Chain Visibility

Author : IBM

Service-oriented architecture can help drive agility, supplier collaboration and demand driven replenishment.

0 Review

The Pathway to Profit and Competitive Advantage

Author : SAP

Over the last decade, a powerful mandate for sustained business productivity has emerged: to design, alter and, combine products and services to profitably and efficiently meet the needs of customers.

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Issues with Supply Chain and RFID in the Retail Industry

Author : SAS Institute Inc.

The retail industry is experiencing problems in the supply chain because there is no formal collaboration between the retailer and supplier.

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Aldata Survival of the Fittest

Author : Aldata

How leading Retailers are positioning themselves for profitability and strength in a tough economy

The current economic climate is creating a whole new set of challenges for U.S. retailers as consumers cut back, trade down or delay purchases. Fearing that 2008 may be the most challenging period since the 1991 recession, many retailers have slimmed offerings, cut inventory, closed stores and sliced payroll.

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GXS Driving Business Value Through B2B Outsourcing

Author : GXS

For many years, business process outsourcing (BPO) has been identified as a strategic trend for many industries. As an organization exclusively focused on business-to-business (B2B) e-commerce, GXS recognized a unique opportunity to address the substantial barriers and obstacles plaguing our customers’ ambitions to optimize their supply chain and better serve their customers.

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Accenture Human Capital Development Framework

Author : Accenture

Thanks to the Accenture Human Capital Development Framework, Sinclair Knight Merzenhances its strong human capital foundation to achieve better business performance.

0 Review

Capgemini Sumtotal Customer Success

Author : Capgemini

With offices across Europe, North America and the Asia-Pacific region, Paris-based Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. In North America, Capgemini’s Project and Consulting practice is among 4,000 employees who provide clients with capabilities to achieve results through a unique way of working, which Capgemini calls the “Collaborative Business Experience.”

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Case Study Client Reed Business

Author : Tracom

Every executive understands the need for leadership development, but implementing a strategic and effective leadership program is not easy. Too often companies simply talk about leadership development but lack the capacity to bring the ideas to fruition.

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The PCI Data Security Standard for Merchants Demystified

Author : Copyright ComplyGuard Networks Inc

Abstract: This white paper, published in July 2006, provides all merchants who conduct transactions with VISA, MasterCard, Discover, JCB and American Express with a clear overview of the latest compliance regulations effective July 18, 2006 and the steps they need to take to demonstrate required validation.

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Frankfurt energy supplier Mainova AG relies on McAfee for its network security

Author : McAfee

The Mainova AG company, formed from the 1998 merger of Stadtwerke Frankfurt am Main GmbH and Maingas AG, provides the Rhine-Main region with a reliable supply of environmentally-friendly electricity, natural gas, heat, and water. The organisation develops innovative supply strategies, advises its customers on energy-saving, and operates ultra-modern power plants.

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Top 10 Ways to Increase Enterprise Security While Reducing Costs

Author : Oracle

The Internet continues to transform business processes at unprecedented speeds. Even the most agile enterprises have found that they can do more with less by rebuilding their business models around e-mail, Web-based commerce, and network-centered applications.

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Retail Help Desk Operations Putting Help Desk Operations at the Heart of a Retail Business

Author : Retailassist

In a retail world built on technical environments that are multi-faceted, multi-channel and increasingly complex, the Help Desk can constitute a valuable hub. As such, it should be moved up the company hierarchy to a position that reflects its critical role.

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Store System Selection An Executive Guide

Author : Retailassist

The point of sale (PoS) is the ultimate battlefield for retailer differentiation. It is here that the hearts, minds and wallets of the buying public are won. It is therefore not surprising that retailers often pay more attention to technology available to improve their performance in this area than they do to less visible back-office functions.

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Dan Smith discusses the benefits of IT outsourcing and provides tips for success

Author : Retailassist

Dan Smith of retail-only solutions and services provider, Retail Assist, discusses the benefits of IT outsourcing and provides tips for success when selecting and working with a partner

0 Review

iCIMS ATS Evaluation Process

Author : iCIMS

Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task. It can be a challenge even knowing where to start and how to compare each solution. You will find important areas to investigate, questions to ask and responses to analyze during the evaluation process that will serve as a useful tool. This document is designed as an educational tool to guide your company in the search for the proper solution.

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iCIMS Tips for Recruiting in a New Landscape

Author : iCIMS

A New Landscape
What is Web 2.0? Many recruiters are still confused as to what Web 2.0 really is and how they can incorporate it into their recruitment process. Yet once recruiters understand the new Web 2.0 world, they can leverage emerging social media tools and gain a competitive advantage in an increasingly competitive business world.

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Leading Sporting Goods Corporation Achieves EEO OFCCP Success with iCIMS

Author : iCIMS

Compliance with EEO/OFCCP regulations is a top priority for today’s corporations. However, many companies struggle to provide accurate reports in a timely, efficient manner. adidas was no different.

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Creating the Ultimate Candidate Experience

Author : iCIMS

Best Practices from Industry Experts & FedEx Recruitment
Today You’ll Learn:
- How to improve your career site’s search engine rankings cost-effectively
- How to attract & retain top talent through Candidate Relationship Marketing strategies
- Tips to delivering a consistent employment brand across all touch points
- Key Candidate Experience metrics and reports

Download the .ppt presentation or watch it online

0 Review

Wipro Achieving Seamless Cross Channel Execution

Author : Wipro Technologies

As a retail professional, your world is increasingly complex. A constantly evolving competitive landscape, expanding product assortments, and the proliferation and diversification of selling and fulfillment channels all create new challenges daily. But, perhaps the most fluid aspect of your world is the ever-evolving and escalating expectations of your customers.

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iCIMS Liz Claiborne Case Study

Author : iCIMS

iCIMS helped Liz Claiborne maintain unique product-line branding while managing applicants from a central location.

0 Review

Argility A New Way of Doing Business

Author : Argility Ltd.

A new world is opening up, a new style of solution and a new way of delivering that solution. Who said that software manufacturers do not listen? Andrew Blatherwick, executive director at Argility, thinks they have listened and can deliver a better way of doing business. Not all retailers are the same. There are many different types of retailer, they have different requirements and therefore packaged solutions have to be designed to include all the functions and features that will address these many differences, and with this the overhead that entails. Very few retailers use all the functionality of a package, there is a huge redundancy at implementation and over time this gets larger as the package develops and you take the upgrades.

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Wipro Foundations of a Seamless Customer Experience in Retail

Author : Sat Vijayaraghavan, Wipro Technologies

This paper focuses on specifically on what a seamless customer experience means in the retail world. Though the focus is just on retail the basic framework can be applied to other lines of business as well. Retailers are increasingly focusing on creating a seamless customer experience. In the article titled “Creating the Seamless Customer Experience”, the authors indicate that a clear multichannel strategy is a requisite for seamless customer experience. They further indicate the power behind seamless customer touch points across various channels.

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Bazaarvoice Online Consumer Opinions/Use of User Generated Content in the UK

Author : Bazaarvoice

Bazaarvoice has approached JupiterResearch to offer an unbiased research study that will educate the marketplace and bring attention to Bazaarvoice with regard to trends in Great Britain for user generated content. The study will offer insight into online consumer behavior, preferences, and opinions related to the use of such content.

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Bazaarvoice Driving Channel Sales with User Generated Marketing

Author : Sam Decker CMO Bazaarvoice

This whitepaper attempts to answer these key questions and introduce a new strategy for using the customers’ voice to market through the channel.

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Bazaarvoice Boosting Natural Search Traffic using Ratings and Reviews

Author : Jeff Watts SyndicateVoice Product Manager Bazaarvoice

Driving traffic from natural search is increasingly competitive and expensive. Online marketers are seeing their operational costs go through the roof just to maintain a consistent level of spending. At the same time, more than three out of every four shoppers are using product ratings and reviews written by other customers to help make a purchase decision. This whitepaper explains how you can employ the content written by your customers to help drive down your acquisition costs and improve the efficacy of your search engine marketing.

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Bazaarvoice Driving Sales with User Generated Content

Author : Sam Decker CMO Bazaarvoice

How Word of Mouth Impacts Manufacturers Online

Today’s consumer is inundated with advertising. It’s so ubiquitous, it becomes ignored. What’s more, 75% of people don’t believe that companies tell the truth in advertisements, according to Yankelovich, a consumer research company.

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Bazaarvoice The CFO’s Favorite Marketing Program in Tough Times

Author : Sam Decker CMO Bazaarvoice

You have probably read and seen enough in the news about impending recessionary times. If nothing else, the media’s coverage may create a self-fulfilling prophecy by changing our purchasing habits!

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Moss Bros tailors IT with Argility

Author : Argility Ltd.

Moss Bros, the UK’s number one branded suit specialist, has implemented the Argility Merchandise Management solution, from retail systems specialist Argility, to improve stock allocation, planning, orders, suppliers and promotional and clearance activities across the business.

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Wipro Search Engines And The Online Retailer The Unsynchronized Waltz

Author : Wipro

The Search engines such as Google, Yahoo and their kin play a vital role in the chaotic world of internet today. They provide internet users a way to find information that they are looking for online that is not navigable given the distributed and web like structure of information on the internet.

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Wipro Consumer Spending and Retailer Strategies In The Current Economy

Author : Wipro

A research paper on the state of the current economy in the perspective of retailing, how consumers’ spending patterns are changing, what are some of the retailers’ reactions and what areas do retailers need to concentrate on in the short term future.

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MotionPoint Web gurus help retailers find a common language

Author : MotionPoint

The Financial Times recently posted an article discussing MotionPoint’s solution to the problem of getting a single website to speak more than one language.

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MotionPoint Explore the economic impact of website language management at Delta Air Lines

Author : MotionPoint

This Delta Air Lines translation case study offers important lessons for companies considering a multi-lingual website.

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Screen Red The only way to do it

Author : Screen Red

The effectiveness of advertising at the Point of Sale (POS) is an indisputable fact in the marketing world, and further validated by the compelling statistic that 75% of all buying decisions are made at the POS

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Feeding the Digital Sigange Monster

Author : Scala

A guide to not going broke after the customer says “yes”!

So you’re going ahead with your digital signage network. That’s great. Now what? How do you make sure that you don’t go bankrupt in the process? What? I’ve already financed the hardware. Surely that’s the hard part, right?

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Retail IT Meets Video Cisco Makes Digital Signage Play Over the Network

Author : Cisco

If you are a retailer, you are already well aware of the myriad challenges your company faces today: The retail industry is highly competitive, and most retailers operate on narrow margins.

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Pixel Inspiration Healthcare Services

Author : Pixel Inspiration

The healthcare sector is uniquely positioned to benefit from the use of Digital Signage – the use of large format LCD or Plasma displays to inform, communicate and direct a public or internal audience.

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