Retail Essentials >> Multichannel

PCI DSS: How to walk the line

Author: AirTight Networks

Some organizations will tell you that PCI DSS is too complex; some say it’s an extremely weak standard, but is it still relevant and doing its job? ETM’s Ali Klaver addresses the issues, and some new wireless standards,

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Leveling the playing field

Author: Aberdeen Group and GRM

Times are undeniably tough, but astute—particularly midsize—retailers can use this moment as an opportunity to gain a competitive edge over their larger competitors. Sahir Anand (Aberdeen Group) gleans ideas on how from

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Enhancing the digital customer experience

Author: Aberdeen Group and GRM

How do multichannel retailers respond to the state of customer demand in today’s economic climate? Sahir Anand (Aberdeen Group) discusses strategies for retailers to develop the next level of automation, digital customer

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Ask the Expert Bronto Software

Author: Bronto Software

Are you adopting the best practices for email marketing? Prerna Mankad (GRM) asks DJ Waldow (Bronto Software) how retailers can optimize their email campaigns and draw more and more customers to their sites.

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Ask the Expert Avail Intelligence

Author: Avail Intelligence

Internet shopping offers online retailers an unparalleled opportunity to personalize their customers’ shopping experience and ultimately maximize profits. Prerna Mankad (GRM) finds out exactly how from Pontus Kristiansso

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BT Expedite In the Hotseat

Author: BT Expedite

“Multichannel” has become a retail buzzword. But how does it actually work in practice? GRM’s Rachel Allen quizzes Jason Shorrock (BT Expedite) and his client, John Bovill (Mosaic Fashions), on what multichannel retailin

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Serving the Web Multichannel podcast panel discussion

Author: Sahir Anand Aberdeen Group

The web provides multichannel retailers with the greatest opportunities to reach their customers—but it also throws down the greatest challenges. Sahir Anand (Aberdeen Group) questions Brant Barton (Bazaarvoice), Jesse G

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Don’t Let Wireless Detour Your PCI Compliance

Author: AirTight Networks

The Payment Card Industry Security Standards Council (PCI SSC) has published a PCI DSS Wireless Guideline which acknowledges that wireless is a clear and present danger to network security and those who collect, store o

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Walk Around Wireless Security Audits – The End Is Near

Author: AirTight Networks

Without a viable alternative, wireless security auditors had to conduct audits by traipsing around a facility with a handheld scanning device — a time consuming and labor intensive activity. That practice is plagued by m

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AirTight and Cisco WLAN Controller Integration Technical Brief

Author: AirTight Networks

To enable organizations to leverage their investment in Cisco Wireless LAN infrastructure, AirTight Networks delivers powerful integration capabilities with its flagship product, SpectraGuard® Enterprise. This technical

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Intelligent Selling Just Got Smarter

Author: MarketLive

You want to be able to give your customers the best shopping experience every time they visit your site – so that they buy more and come back more often. Wouldn’t you like to be able to remodel your store to suit ev

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Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages

Author: Sally Lowery Online Marketing Manager Bronto Software

As web analytics gains momentum, the question remains, “How do we make it actionable?” An ongoing challenge of the email marketer is translating valuable web data to create more relevant campaigns. Having the ability to

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Search Engine Marketing Striking the Right Balance

Author: MarketLive

Search is a dominant driver of eCommerce business. Fully 32% of online purchases start at a search engine; of those purchases, many are from new customers, with 53% of first-time buyers initiating their new relationships

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Venda Wilkinson Plus

Author: Venda Ltd

After a rigorous selection process we selected Venda because we felt they provided the best solution to our needs. We signed the contract with Venda in January 2007. By working closely with the Venda team we were able to

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Venda Republic Merchant Case Study

Author: Venda Ltd

We faced a number of significant challenges when launching our transactional website and the Venda platform has proved itself extremely flexible and capable in helping us meet these challenges. Its strong SEO features ha

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Venda High and Mighty Case Study

Author: Venda

High and Mighty’s core objective was to expand the online operation following fantastic success recently. We have been very satisfied with the service and support given by Venda over the last 3 years, in which time our o

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Simon D. Ellis, Practice Director

Author: Global Retail Insights, An IDC Company

Simon D. Ellis is currently a Practice Director at Global Retail Insights, one of IDC’s industry research companies that addresses the current market gap by providing fact-based research and analysis on best practices an

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Robert Parker, Group Vice President, Industry Insights

Author: Global Retail Insights, An IDC Company

As Group Vice President, Robert is responsible for the research direction at both Manufacturing Insights and Global Retail Insights, two of IDC’s industry research companies that provide global, fact based research and a

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Rizwan Tayabali, Senior Management Consultant, Charteris

Author: Author

Rizwan is a Senior Management Consultant specialising in Retail and Customer Centricity at Charteris.

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Matthew Lees, Analyst, Consultant & Vice President, Patricia Seybold Group

Author: Patricia Seybold Group

Matthew Lees is an Analyst, Consultant and Vice President at the Patricia Seybold Group. He brings over 15 years of experience in helping organizations leverage technology to build stronger relationships with customers

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PCI DSS: How to walk the line

Leveling the playing field

Enhancing the digital customer experience

Ask the Expert Bronto Software

Ask the Expert Avail Intelligence

BT Expedite In the Hotseat

Serving the Web Multichannel podcast panel discussion

Don’t Let Wireless Detour Your PCI Compliance

Walk Around Wireless Security Audits – The End Is Near

AirTight and Cisco WLAN Controller Integration Technical Brief

Intelligent Selling Just Got Smarter

Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages

Search Engine Marketing Striking the Right Balance

Venda Wilkinson Plus

Venda Republic Merchant Case Study

Venda High and Mighty Case Study

Simon D. Ellis, Practice Director

Robert Parker, Group Vice President, Industry Insights

Rizwan Tayabali, Senior Management Consultant, Charteris

Matthew Lees, Analyst, Consultant & Vice President, Patricia Seybold Group