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BT Expedite In the Hotseat

“Multichannel” has become a retail buzzword. But how does it actually work in practice? GRM’s Rachel Allen quizzes Jason Shorrock (BT Expedite) and his client, John Bovill (Mosaic

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Serving the Web Multichannel podcast panel discussion

The web provides multichannel retailers with the greatest opportunities to reach their customers—but it also throws down the greatest challenges. Sahir Anand (Aberdeen Group) quest

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Quarterly Retail Analytics

Volume VI, Issue III, Third Quarter 2008 Issue For more information, visit: http://www.plattretailinstitute.org/

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Bazaarvoice Boosting Natural Search Traffic using Ratings and Reviews

Driving traffic from natural search is increasingly competitive and expensive. Online marketers are seeing their operational costs go through the roof just to maintain a consisten

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BT Expedite Making Multi-Channel Retailing Work for You

Multi-channel retailing represents a huge opportunity for retailers to improve customer service, customer retention and increase sales. The purpose of this white paper is to provid

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Wipro Foundations of a Seamless Customer Experience in Retail

This paper focuses on specifically on what a seamless customer experience means in the retail world. Though the focus is just on retail the basic framework can be applied to other

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MotionPoint Explore the economic impact of website language management at Delta Air Lines

This Delta Air Lines translation case study offers important lessons for companies considering a multi-lingual website.

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MotionPoint Should your website speak Spanish

Build your case for targeting the $1 trillion U.S. Hispanic market.

Hispanic consumers now represent approximately 15% of the U.S. consumer base and are growing r

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Bazaarvoice The CFO’s Favorite Marketing Program in Tough Times

You have probably read and seen enough in the news about impending recessionary times. If nothing else, the media’s coverage may create a self-fulfilling prophecy by changing our p

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Sahir Anand Senior Research Analyst Aberdeen Group

Sahir Anand focuses on technology and process management practices in retail, and the interplay between retail and consumer goods. Anand’s work is related to use and adoption of te

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Kevin Martin Research Director Human Capital Management Aberdeen Group

Kevin has an extensive background working with vendors and end-users of technologies that drive human capital and business performance improvement.

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Prasanna Prakash Research Analyst Retail Systems Unit Frost & Sullivan

Prasanna Prakash is a Research Analyst with the Frost & Sullivan Information & Communication Technologies Practice.

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Logicon 2009

Practical Techniques to Drive Value and Cut Costs in Your Supply Chain

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NRF 98th Annual Convention & Expo 2009

Date: January 11-14
Location: New York City

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Etail Pheonix 2009

North America’s Largest Conference for Multi-Channel Retailers

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