Leveling the playing field

Author: Aberdeen Group and GRM
Date: 6/19/2009 2:52 PM
Times are undeniably tough, but astute—particularly midsize—retailers can use this moment as an opportunity to gain a competitive edge over their larger competitors. Sahir Anand (Aberdeen Group) gleans ideas on how from

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Enhancing the digital customer experience

Author: Aberdeen Group and GRM
Date: 6/19/2009 2:02 PM
How do multichannel retailers respond to the state of customer demand in today’s economic climate? Sahir Anand (Aberdeen Group) discusses strategies for retailers to develop the next level of automation, digital customer

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Ask the Expert Bronto Software

Author: Bronto Software
Date: 6/19/2009 11:36 AM
Are you adopting the best practices for email marketing? Prerna Mankad (GRM) asks DJ Waldow (Bronto Software) how retailers can optimize their email campaigns and draw more and more customers to their sites.

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GoldTech In the Hotseat

Author: GoldTech Inc

Retailers’ biggest nightmare is experiencing store system failure: networks going down, registers crashing, and customers being unable to complete purchases. But with the right retail management system in place, this fea

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Intelligent Selling Just Got Smarter

Author: MarketLive
Date: 6/19/2009 2:34 PM
You want to be able to give your customers the best shopping experience every time they visit your site – so that they buy more and come back more often. Wouldn’t you like to be able to remodel your store to suit ev

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Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages

Author: Sally Lowery Online Marketing Manager Bronto Software
Date: 6/19/2009 2:30 PM
As web analytics gains momentum, the question remains, “How do we make it actionable?” An ongoing challenge of the email marketer is translating valuable web data to create more relevant campaigns. Having the ability to

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Search Engine Marketing Striking the Right Balance

Author: MarketLive
Date: 6/19/2009 2:21 PM
Search is a dominant driver of eCommerce business. Fully 32% of online purchases start at a search engine; of those purchases, many are from new customers, with 53% of first-time buyers initiating their new relationships

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Venda Wilkinson Plus

Author: Venda Ltd
Date: 6/19/2009 2:15 PM
After a rigorous selection process we selected Venda because we felt they provided the best solution to our needs. We signed the contract with Venda in January 2007. By working closely with the Venda team we were able to

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Simon D. Ellis, Practice Director

Author: Global Retail Insights, An IDC Company
Date: 6/19/2009 3:08 PM
Simon D. Ellis is currently a Practice Director at Global Retail Insights, one of IDC’s industry research companies that addresses the current market gap by providing fact-based research and analysis on best practices an

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Robert Parker, Group Vice President, Industry Insights

Author: Global Retail Insights, An IDC Company
Date: 6/19/2009 3:06 PM
As Group Vice President, Robert is responsible for the research direction at both Manufacturing Insights and Global Retail Insights, two of IDC’s industry research companies that provide global, fact based research and a

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Rizwan Tayabali, Senior Management Consultant, Charteris

Author: Author
Date: 6/19/2009 3:05 PM
Rizwan is a Senior Management Consultant specialising in Retail and Customer Centricity at Charteris.

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Matthew Lees, Analyst, Consultant & Vice President, Patricia Seybold Group

Author: Patricia Seybold Group
Date: 6/19/2009 3:03 PM
Matthew Lees is an Analyst, Consultant and Vice President at the Patricia Seybold Group. He brings over 15 years of experience in helping organizations leverage technology to build stronger relationships with customers

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